Customer Service- Take the Low- hanging Fruit!

Customer Service- Take the Low- hanging Fruit!

Customer Service- Take the Low- hanging Fruit!

February 9, 2010

Customer Service- Take the Low- hanging Fruit!

I had a client meeting in the small, sleepy town of Angleton, Texas (30 miles south of Houston) this week. My client and I were in need of a place to eat a small meal and speak about his situation, and so we chose what appeared to be a quaint little donut shop- Billy’s Donuts. […]

A few thoughts:
 
November 4, 2010

Why Do I Need A Good Valuation Professional?

Simply put- because it can make a difference between your business properly valued, and it NOT being properly valued. So I have a client who is on the outs with his business partner, and they are looking to divest themselves of each other. The practical application of that objective is for my client’s former partner […]

A few thoughts:
 
April 5, 2011

How Goodwill Is Separated- The Mechanics

Recall from the last post that I discussed the significance of understanding the different types of goodwill. It is very important to be able to quantify, given a value of total goodwill that is part of the value of a company, how much of that goodwill is personal, and how much is professional. At the […]

A few thoughts:
 
April 19, 2011

Of Elephants and Blind Men – Getting to the True Value of your Business

As we have discussed in the past, there are several- SEVERAL different methods of performing a business valuation. Some are more mathematical and precise in nature, while others are more subjective and philosophical. With all of these methods producing potentially vastly different results, getting to the true value of your business can indeed be a […]

A few thoughts:
 
May 10, 2011

Partnership Agreement- GET ONE!!

My apologies for yelling the last two words of the title, but this is an important enough issue for me to raise my voice. Let me be very clear about this; if you are in a business partnership, and do not have a formal, written agreement, GET ONE YESTERDAY. I was contacted a few weeks […]

A few thoughts:
 
June 24, 2011

Buy-Sell Clause- It’s Important, Folks…

If you are a partner in a business entity, it cannot be overstated that a buy-sell clause is MANDATORY. Being in business with a partner, in many ways, is like being in a marriage. In fact, some experts who I know refer to business partnerships as “business marriages”. However, one major difference between the two […]

A few thoughts:
 
August 2, 2011

Save Money By Spending Money – Get The Price of Your Target Business Verified!

Quick show of hands- how many people will immediately take the word of a person who they do not know well that an item that the person is selling is worth what s/he says that it is? For those of you who raised your hands, you can own a great valuation firm today for the […]

A few thoughts:
 
October 18, 2011

Own a Business? Retiring soon? Here’s something to think about…

So you’ve worked for several years, building a business that has sustained you and your family, allowed you to provide a few dozen jobs (or more) over the years for your grateful employees, and generally allowed you to be a good corporate citizen. You certainly don’t want to do this forever, however; life begins at […]

A few thoughts:
 
August 21, 2015

Uh oh… Ashley Madison’s Caused A Problem…

So, it turns out that marital infidelity, or the specter of it, is one of the most prominent reasons why marriages are broken up- no secret there. And in the super-convenient world in which we live, where everything can be found at the click of a mouse, it should come as no surprise that there […]

A few thoughts:
 

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